The Fair and Accurate Credit Transactions Act (FACT Act) was enacted in 2003 and amends the Fair Credit Reporting Act (FCRA), a federal law that regulates, in part who is permitted to access consumer report information and how it can be used.

The FACT Act entitles consumers to obtain one free copy of his/her consumer file from certain consumer reporting agencies during each 12- month period.

To request a free copy of your credit report from a nationwide consumer reporting agency, such as Equifax, Experian or TransUnion, you may contact the centralized processing center at (877) 322-8228, or visit annualcreditreport.com.

Tenant Patrol provides tenant related consumer reports to its clients who have contracted with us for those services. If you have not submitted an application with a customer we serve, we will not have a report on you. Tenant Patrol does not prepare consumer reports for any other purpose or for resale to unrelated parties.

If Tenant Patrol has prepared a tenant related consumer report in your name for one of our clients and you would like to receive a free copy of the report(s) you may contact us by telephone (toll free) or by mail.

Send your written request to:
Tenant Patrol
Attn: Consumer Requests
6 Alcazar Avenue
Johnston, RI 02919

You will need to provide us with your full legal name, social security number and date of birth. Please also include your daytime telephone number and return address.

Requests by telephone:
Call toll-free 1-877-490-2202 and speak with a representative. You must provide the representative with your full legal name, social security number and date of birth, as well as your address and daytime telephone number.

Can I have my tenant related consumer report faxed or e-mailed to me?
Due to privacy concerns, requested tenant related consumer reports are available only by mail.

How long will it take to receive my copy?
Requests are handled daily. Please allow a week for processing.
(if you do not receive your copy by return mail within one week, you can check the status by calling 1-877-490-2202 to speak with a representative.)

Why must I provide my social security number?
We need this information to match the report that was originally ordered for you. It is also an identifier to assure us that the requestor of the report is the actual person ordering the report.